Services
Our company goal is to focus on providing the highest level of customer support and we are committed to total customer satisfaction.
With our dedicated team in our customer help desks we have the guaranteed resource of over 300 fully trained technicians to support you and ensure the down time of any serviced piece of equipment is kept to the absolute minimum.
As a guarantee of quality we can assure you that all our engineers are manufacturer trained and supply and fit only manufacturers approved parts and supplies.
Technicians are targeted to provide response times to service requests for office equipment. The target is 4 hours and in the event that any equipment could not be repaired within a reasonable time frame a suitable backup alternative will be provided.
Parts, labour, call out, routine maintenance & toner are included in the standard service contract.
For clients with specific individual needs bespoke service agreements are available to ensure we deliver exactly to your business requirements.
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